Quickbooks Online Connection Problems


Title: Failed to Connect to Quickbooks
Content:

So you're trying to login to your Quickbooks Onine, using TimeTracker to sync your client, product, and services lists, as well as upload your TimeTracker file. And what happens?? You get greeted with some message about not being able to connect.. .-214blahblahblah Failed to Connect yada yada yada.
 
If you turn on verbose logging (don't bother with this yet)… then you will find something in the log that says:
<SignonDesktopRs statusCode="2020" statusSeverity="ERROR" statusMessage="Session Authentication required">
 I searched for it on the Internet and found the following information from other ISV:
This error message means that you have login security turned on in QuickBooks Online Edition. Login Security prohibits automated access to QuickBooksOnline Edition programatically. If you want to be able to access QuickBooks Online Edition programatically, you have to turn this off.
To do this, you can:
  1. Log in to your QuickBooks Online Edition account
  2. Go to 'My Account'
  3. Click on 'Connection List'
  4. Choose the appropriate connection and click the 'Edit' button
  5. For programmatic access to QuickBooks Online Edition, this option must be chosen: "Login Security: No. Anyone who can run {your application name here} can use the connection."
  6. If it is not selected, select it.

  7. If it is un-selectable, you must create a new connection to your application, making sure to turn off login security when creating the connection.


    • When I tried this, I still couldn't connect. So Gary at RFCons kept looking for a solution…and this is what he found.
    • Remove the registry value: HKEY_CURRENT_USER\SOFTWARE\Intuit\QBOEQBXMLRP\<your application name>\ConnTkt
    • If you don't know how to do this, I'm not sure you should be trying it. You can always 'contact me' and I can connect to your machine and do it for you. For less than $50 you can be back up and running!
Author Contact: Stan Bush Contact Phone: (478) 227-4736 or (478) 227-8020
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The 411 On S.T.A.N.

Stan Bush's (Me) passions are marketing, music, research, reading, writing and listening. I provide various consulting services, as well as hands on implementation for proof of concept. I began writing Surfin With Stan in 1994 and was published in various Knight-Ridder newspapers. I am self employed. Sales Training And Networking on Google+